Shipping Policy

When will your order ship?

We process orders promptly. Usually, within 1-2 business days after receiving your payment, we will start preparing your order for shipping. The actual shipping time depends on various factors such as the shipping method you choose and any potential delays due to unforeseen circumstances like the ones mentioned earlier. Once the shipping process begins, you can expect to receive tracking information within a few business days. This will allow you to monitor the progress of your shipment and get an estimated delivery date. If you have any specific questions about the shipping timeline or need further assistance, please don't hesitate to contact our customer support team. 

For UMEVO AI Voice Recorder:

Processing Time: Orders usually leave for shipping within a period of 1 to 2 business days following the placement of your order. 

Delivery Time: The delivery time is as follows.
Typical delivery time: 4-6 business days.
For remote areas such as Hawaii, Alaska, and Florida: 10-15 business days.
Note: Delivery may be delayed up to 7 business days due to peak periods, weather, or carrier issues.

Which countries do you ship to?

We are able to ship to various countries around the world. It's important to note that we do not ship to P.O. Boxes, APO/FPO/DPO addresses.

How long will shipping take?

Typically, orders will be delivered within 4 to 6 business days. Shipments are not processed on weekends or holidays. In the event of a high volume of orders, there may be a slight delay in delivery. In such situations, we will send you an email as a reminder. Please add a few additional days to the delivery time, especially if adverse weather conditions impact the deliveries. If you have not received an update on your shipment within approximately 3 business days, please get in touch with us at support@umevo.ai, and we will assist you without delay. 

How Can I Track My Order?

In order to track your order, you need to log in to https://umevo.ai by using the email address you gave during the purchase. Then, click on "Orders" to examine the status. In case you require more assistance, please get in touch with us at support@umevo.ai. Our customer service team endeavors to respond within one business day.