Frequently Asked Questions

For a detailed tutorial on using the UMEVO Note Plus AI Voice Recorder, please refer to this User Manual.

The UMEVO Note Plus uses the AI DVR Link app.

The UMEVO Note Plus requires the app and a Bluetooth connection. Bluetooth must remain enabled during pairing.

The Serial Number is a unique identifier used to identify and distinguish devices for product management, device maintenance, and warranty services.

To find the Serial Number (SN), open the UMEVO Note Plus app and enter the device settings page. The SN is displayed on this page.

NOTE recording mode applies to scenarios such as meetings, voice memos, interviews, lectures, and medical conversations. CALL recording mode is used to record a phone call.

For CALL mode, the UMEVO Note Plus needs to be attached to the back of your phone because its internal vibration conduction sensor picks up sound directly from the phone's speaker.

After your free first year of unlimited transcription on the Max Plan, you'll receive 400 free transcription minutes every month on the Starter Plan.

Starting from Year 2, if you exceed your 400 free monthly minutes, choose either a paid unlimited plan or minute packs on the Starter Plan.

Option 1: Upgrade to a Paid Plan — Unlimited Minutes

Option 2: Purchase Minute Packs — Stay on Starter Plan

• 120 minutes — $0.59
• 600 minutes — $2.59
• 3,000 minutes — $10.99
• 6,000 minutes — $19.99

Minute packs are valid for 2 years.

The UMEVO Note Plus supports transcription and translation in 140+ languages, including English, Spanish, French, German, Chinese (including Mandarin and Cantonese), Japanese, Korean, Arabic, Russian, Portuguese, Italian, Dutch, Hindi, Polish, Malay, Hungarian, Ukrainian, and many more. The app is regularly updated to improve accuracy and add support for additional languages.

To verify whether your specific language or regional dialect is supported, visit the Supported Recording Languages Page to view the complete list and check availability for your plan.

The UMEVO Note Plus achieves an accuracy rate of over 99% for transcription under optimal conditions. Accuracy may vary slightly depending on factors such as background noise, speaker clarity, and accents.

Advanced AI noise cancellation technology significantly enhances accuracy even in challenging environments such as cafés or busy offices.

The advanced AI transcription and summarization is developed with ChatGPT and other models, featuring multiple professional templates and built-in translation functionality.

The UMEVO Note Plus features a 400 mAh rechargeable battery providing up to 40 hours of continuous recording on a single charge. In standby mode, it lasts up to 60 days. The device charges fully in approximately 1.5 hours via the included USB charging cable.

The UMEVO Note Plus supports standard audio formats such as MP3 and WAV. Transcribed text can be exported as TXT, DOCX, or PDF files for easy use across various devices and applications.

The UMEVO Note Plus comes with 64GB of built-in storage.

Yes. UMEVO Note Plus is engineered to record effectively in larger spaces such as big meeting rooms, lecture halls, and conferences.

UMEVO Note Plus is used by over 1 million working professionals, many of whom rely heavily on meetings and conversations. Typical roles include:

• Executives
• Managers
• Sales professionals
• Lawyers
• Consultants
• Educators

Yes. It is suited for workplace professionals, medical professionals, legal workers, journalists, teachers, students, sales representatives, content creators, and over 100 other professions.

UMEVO Note Plus provides several advantages over recording with a smartphone:

• Extended battery: Up to 40 hours of continuous recording.
• Long-range capture: State-of-the-art microphones capture clear audio from greater distances.
• Convenient form factor: One press starts recording. A phone requires you to pause the conversation, take out and unlock the phone, and open an app; switching apps or receiving a call may stop the recording.
• Summary templates: UMEVO Note Plus automatically transcribes and summarizes conversations with AI. You can build a custom summary template or choose from thousands of professional templates for different use cases and industries.

UMEVO Note Plus is designed for professional coverage across different scenarios:

• It captures in-person meetings, phone calls, and conference keynotes—not only online conferences.
• Dedicated hardware provides 10× more convenience and avoids the disruption of launching a computer or phone application in an in-person setting.
• You can create a custom summary template or choose from 10,000+ professional summary templates tailored to a role or industry.

Click Track Order in the menu bar to check the shipping status of your UMEVO Note Plus order.