How can we help?
Find quick answers, step-by-step guides, and support for your UMEVO device and app.
Explore help topics
Start with the topic that best matches your question. We’ll point you to the right manual, guide, or answer.
Product Manuals
View setup, safety, care, and product information for your UMEVO device.
Get helpApp Guides
Learn how to connect your device, record, transcribe, and use AI features.
Get helpDevice Guides
Get step-by-step help with device setup, recording, placement, care, and troubleshooting.
Get helpFAQs
Find quick answers to common questions, with detailed guides when you need more help.
Get helpCompare Products
Compare UMEVO devices side by side and find the one that fits the way you work.
Get helpContact Support
Need more help? Email our support team and tell us how we can assist.
Get helpDownload the App
Get the UMEVO app for your phone and start using your device.
Get helpReport an Issue
Tell us what happened and send the details to our support team by email.
Get helpNot sure which model you have?
We’ll help you identify your product by its appearance, model label, or serial number.
We’re here to help
Email us and tell us what happened. Including a few key details can help us take a closer look.
Get the UMEVO app
The UMEVO app is where your recordings sync, transcribe, translate, and turn into AI summaries.
Use the store link for your phone, or hover over a store button to scan its QR code.
- Sync recordings from your UMEVO device
- Create transcripts and translations
- Generate AI summaries and ask follow-up questions
